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Senior consultant with a strong background in project management and leading technical teams. Effective at managing teams and clients, working with Agile principles, and supporting business requirements.


Owner of Case Management Salesforce Feature

  • Led workstream from business requirement gathering process through prioritization, design, development, and go live
  • Developed three new use cases that released successfully in May, as well as enhancing the two existing use cases
  • Reviewed 100+ user stories and 150+ test scripts with technical teams to ensure business requirement alignment and UAT readiness


Development of New Salesforce Feature: Case Management

  • Responsible for gathering business requirements, creating design documentation, achieving stakeholder alignment, and project management to bring new feature to Salesforce
  • Led workshops with business to prioritize and evaluate backlog items and new use cases
  • Managed work across three contractors and an intern while developing their knowledge and skillsets
  • Evaluated Service Cloud and Sales Cloud for possible solution selection

Development of New Salesforce Feature: Alumni Management

  • Responsible as workstream lead for gathering business requirements, conducting visioning workshops, drafting process flows, and reviewing priorities across KPMG functions and partners
  • Conducted data migration analysis and integration of three platforms to Salesforce: Marketing Cloud, historical CRM, and an alumni network portal
  • Coordinated across 6+ teams including data analysis, platform, Q&A, and security teams to develop new Salesforce feature
  • Participated and led various Agile focused calls: scrum of scrums, grooming sessions, sprint review and demos, and weekly status reports
  • Oversaw completion of UAT (user acceptance testing), identified personas, developed test scripts, and assisted with all defect review and resolution
  • Salesforce enhancement MVP output included a successful launch of new features, reports, and alumni capabilities for the business to leverage when selling


GTM & Technology Strategy Support for Multiple Clients

  • Developed all process documentation and assessed existing go to market technology platform of 75,000 users. Provided final recommendation of ‘best-fit’ future technology solution and migration plan to support telecommunication client’s marketing team
  • Led survey distribution and data analysis of 100+ sellers for international insurance client to establish a Sales Operation Center of Excellence. Identified gaps in sales operations activities and recommended a new operating model
  • Supported development of a future state operating model for go to market and sales enablement strategy. Led current state analysis workstream and document review
  • Promoted a year early to Senior Associate due to high performance

University of Texas at Austin – M.B.A

University of Georgia – B.B.A | Economics – Honors



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